Why Dealers and Manufacturers Call Us
Thank you for visiting this page. You're likely here because:
- You know that "people buy from people" and you can't compete on product attributes alone.
- The buyer has changed. Salespeople and designers must engage the customer in ways that facilitate committee decision making along with reducing perceived risk.
- The customer evaluates your team more on HOW they communicate than on WHAT.
- Your team doesn't prepare for customer interactions like they should.
- You invested in your showroom and need to maximize that investment with new tour experiences for visitors.
- You want to find your true competitive advantage.
- Investing in your people is your best way to compete and win!
Every Opportunity is a Must-Win
Customized Sales Training
Every sales team has a variety of seller strengths and weaknesses. We work with you to develop a training plan that includes the priority skills you need to win when in front of the customer. Contact us to talk about your specific needs and if we can help, great! We promise an enjoyable conversation that will bring good ideas even if we don't find a fit!
ALWAYSSHOW
You likely made recent showroom investments and need to see a return. But most showroom improvements miss the most important part- the PEOPLE who engage the customer. AlwaysShow is the definitive program in the industry that will protect your showroom investment by developing the communication and selling skills of your team. AlwaysShow fuses your design, furniture, and people to get more out of every customer visit. AlwaysShow:
- Customized for your team and space.
- Innovative exercises to generate unique ways to engage customers.
- You'll maximize every customer visit!
FIRSTPLACE Presentation Series
There are three major elements to a win:
- Product positioning and product strategy.
- Bid response and bid strategy.
- Customer engagement and presentation strategy.
You likely spend the majority of your time on the first two. Have you ever planned the customer presentation on the way to the meeting? Do you and your team rely on your experience alone to connect with the buyer? Customers expect more. We are the experts to help salespeople in all three channels of face-to-face communication: visual, verbal, and vocal channels. Elevate your meetings and presentations to the level the customer expects.
FIRSTPLACE Product Presentations
Too often salespeople default to the proverbial "feature dump" when in front of the customer. It's true that buyers need to know about your products, but the common product presentation won't tip the scale in your favor. Instead, take responsibility for a product presentation that matches how buyers decide.
In this innovative program, participants learn the structure and process needed to show the customer how your product best meets their needs. Instead of a simple product "review" you'll be remembered with a product "reveal".
Dealer Designer Training
"We're all in sales now" is the theme from Daniel Pink's book, "To Sell is Human" and it couldn't be more true for dealer designers. In collaboration with Alexandra Tseffos, Silent T Consulting, Moving Designers is a program that fuses designers existing skills in product knowledge and design with technology (CET) and selling skills. Contact us for more information.
HEIGHT ADJUSTABLE
Heighten your sales strategy with the industry leading process to find your true competitive advantage. This program includes four, 4-hour modules that:
- Address common, well-known myths about what strategy is.
- Generate potential competitive advantages.
- Filter each potential competitive advantage through a proven, rigorous model.
- Create the plan for implementing your competitive advantage at your dealership.
Meeting Strategies
Meeting Strategies is not your average "effective meetings" type program. In this program we fuse meeting planning, meeting execution, meeting follow-up, with innovative strategies to stop the madness that many people experience in most internal meetings. Stop wasting employee time and start getting things done with Meeting Strategies.
DiSC for Sales
The key to understanding the customer, is to first understand yourself. Simply put, the DISC Behavioral Assessment for Sales measures how a seller does what they do. Insights about their behaviors help sellers leverage what they do naturally and modify what may be limiting their success. A personalized 26 page report includes actionable steps to improve customer communication. Contact us to learn how easy it is to help your team succeed with DISC!
COLA Strategy and Analysis Tool
COLA is our proprietary Complex Opportunity Learn/Aim tool. It's an Analysis first, Strategy second tool that when applied to a single opportunity, transforms selling activities. Do what mattes most to increase your "win-ability score" and cover all the bases. Moreover, using the tool to examine an opportunity TEACHES complex pursuit strategy while preparing for customer interactions. Contact us for a demo today!