Why Dealers and Manufacturers Call Us
Thank you for visiting this page. You're likely here because:
- You know that "people buy from people" and you can't compete on product attributes alone.
- The buyer has changed. Salespeople and designers must engage the customer in ways that facilitate committee decision making along with reducing perceived risk.
- The customer evaluates your team more on HOW they communicate than on WHAT.
- Your team doesn't prepare for customer interactions like they should.
- You invested in your showroom and need to maximize that investment with new tour experiences for visitors.
- Your team needs better collaboration especially during times of stress.
- Investing in your people is your best way to compete and win!
Every Opportunity is a Must-Win
Customized Sales Training
Every sales team has a variety of seller strengths and weaknesses. We work with you to develop a training plan that includes the priority skills you need to win when in front of the customer. Contact us to talk about your specific needs and if we can help, great! We promise an enjoyable conversation that will bring good ideas even if we don't find a fit!
ALWAYSSHOW
You likely made recent showroom investments and need to see a return. But most showroom improvements miss the most important part- the PEOPLE who engage the customer. AlwaysShow is the definitive program in the industry that will protect your showroom investment by developing the communication and selling skills of your team. AlwaysShow fuses your design, furniture, and people to get more out of every customer visit. AlwaysShow:
- Customized for your team and space.
- Innovative exercises to generate unique ways to engage customers.
- You'll maximize every customer visit!
FIRSTPLACE Presentation Training
There are three major elements to a win:
- Product positioning and product strategy.
- Bid response and bid strategy.
- Customer engagement and presentation strategy.
You likely spend the majority of your time on the first two. Have you ever planned the customer presentation on the way to the meeting? Do you and your team rely on your experience alone to connect with the buyer? Customers expect more. We are the experts to help you develop your skills presentation structure and content. Elevate your meetings and presentations to the level the customer expects.
FIRSTPLACE Presenting Product
Too often salespeople default to the proverbial "product dump" when in front of the customer. It's true that buyers need to know about your products, but the product features won't tip the scale in your favor. Instead, take responsibility for a product presentation that matches how buyers decide.
In FIRSTPLACE Product Presentations, participants learn and apply a proven formula to avoid the "product dump". They learn powerful presentation techniques that sell themselves while they sell the product.
ALWAYSSTORY
Storytelling is an important skill for sellers, and when used in sales presentations, the customer is engaged. But storytelling is a skill that few salespeople master. AlwaysStory brings a simple structure with personal coaching to develop this key skill.
Often combined with AlwaysShow.
Dealer Designer Training
"We're all in sales now" is the theme from Daniel Pink's book, "To Sell is Human" and it couldn't be more true for dealer designers. In collaboration with Alexandra Tseffos, Silent T Consulting, Moving Designers is a program that fuses designers existing skills in product knowledge and design with technology (CET) and selling skills. Contact us for more information.
DiSC for Sales
The key to understanding the customer, is to first understand yourself. Simply put, the DiSC Behavioral Assessment for Sales measures how a seller does what they do. Insights about their behaviors help sellers leverage what they do naturally and modify what may be limiting their success. A personalized 26 page report includes actionable steps to improve customer communication. Contact us to learn how easy it is to help your team succeed with DiSC!
ALWAYSTEAM
You get work done through teams. Sales, Design, PC’s and PM’s must be in sync to meet the demands of customers and influencers. This program walks a small team through several activities to get a clear understanding about each other, their role on the team, and how to address issues when the pressure builds. Contact us to learn how our coaching can help your people perform.